Can I receive healthcare services at Good Samaritan Health Center of Gwinnett even though I am not a Christian?
You do not have to be a Christian to receive healthcare services at Good Samaritan Health Center. We will not attempt to convert you to the Christian faith as a condition of receiving our healthcare services. However, if you want to know more about Christianity, we will be honored and blessed to tell you about Jesus Christ.
Who do you serve?
We provide services to all uninsured persons regardless of race, color, religion, gender, sexual preference, national origin or immigration status. We also provide services to the underinsured, such as those with very high and unaffordable deductibles or exhausted benefits. Primarily, we serve adults, but also offer limited services to pediatric patients.
Is Good Samaritan Health Center of Gwinnett a free clinic?
Good Samaritan Gwinnett is not a free clinic; we are a charitable medical clinic providing quality healthcare services at discounted fees. We do not receive any federal or state funding to operate our clinic; therefore we charge reduced fees to help cover a portion of our expenses. Historically, patients pay about half the actual cost of providing care during an appointment.
How much do you charge?
Depending on the reason for your medical visit, our fees range from $25 to $75. Your unique medical condition may require laboratory or other diagnostic services which could cost more. Our fees are available for your review at the Center. All applicable fees are due at the time of service. We do not offer payment plans.
How do I pay for my healthcare?
We accept cash, credit and debit payments. We do not accept checks of any kind, and we do not barter for services or offer payment plans.
What do I bring to my appointment?
We require all patients to present a photo ID and proof of income at the first visit. We are not obligated to provide care to anyone who is not willing to provide us with the required documentation.
Acceptable forms of identification include at least one of the following:
Driver’s Licenses or other state photo identity cards issued by a Department of Motor Vehicles
A foreign government-issued passport or Consulate ID
Current Student ID
U.S. Military ID
Permanent Resident Card
Border Crossing Card
Native American Tribal Photo ID
Acceptable forms of documentation of income include at least one of the following:
Last year’s income tax return
Last two paystubs
Last two month’s banking statements
Department of Labor documentation about unemployment compensation benefits
Employer Income Verification Letter on company letterhead with wages listed
Formal letters (on letterhead and signed, no photocopies) from public assistance agencies confirming income status
What if I miss an appointment?
If you do not provide at least a 24 hour notice of cancellation before your scheduled appointment, you will be charged a $20 No Show fee. This fee must be paid before new appointments can be made.
Can I see a provider even if I don’t have an appointment?
We do try to accommodate walk-in visits if you can be seen without conflicting with existing appointments. You may experience a wait if you arrive without an appointment.
Is every healthcare provider at Good Samaritan Gwinnett a medical doctor?
We staff with volunteer medical providers including physicians, physician assistants, nurse practitioners, registered nurses, and medical and nursing students. Patients are assigned to providers on a random basis; however a licensed physician supervises all providers. We cannot provide healthcare services to you if you refuse to be treated by anyone other than a licensed physician.
What if English is not my primary language?
You are asked to bring your own interpreter. We do have interpreters available from time to time, but cannot guarantee an interpreter will be available for you at each visit. If you require an interpreter and do not bring one, you will be charged a $20 interpretation service fee if we have available an interpreter fluent in your native language.
What about prescription medications?
We do not provide prescription medications at the Center. Instead, we prescribe for you generic medications which are free or cost as little as $4 at local retail stores. If you require a special medication that is not available free or at low cost, you may be eligible to receive that medication at a discount through the Patient Assistance Program (PAP).
What if I need a refill of my medication?
You must notify us of your need for a prescription refill at least two (2) weeks before you run out of medications. We do not accept refill requests by telephone. You must come to the Center or fax to 678-280-6635 a completed Refill Request Form.
What if I need specialty medical services not provided by Good Samaritan Gwinnett?
We have agreements with a number of providers of specialty services and will refer you to those providers if necessary. You will be responsible for payment of the services you receive, and many of these services are discounted for your benefit. We do not guarantee prices of services delivered by our referral partners and we do not negotiate on your behalf to reduce any balance you may owe.
I am not a Good Samaritan Gwinnett patient but I need specialty medical services. Can you arrange for me to get those services at a discount?
No, these services are only available to patients who are active participants in Good Samaritan Gwinnett’s various healthcare programs. We expect you to transfer your care to our organization if you require the benefit of our low cost services and those of our referral partners.
Will I be seen at the time of my appointment or will I have to wait to see a medical provider?
Although we strive to be on schedule, many patients require more time with the provider than expected. Your time with the provider will last as long as it takes to reach a thorough understanding of your health status and determine an appropriate care plan.
How do I contact you after usual business hours?
We do not provide after-hours emergency services or on-call response. Pleases leave a message in the appropriate voicemail and you will receive a return call the following business day. If you have a Relay Health user account, you may email your provider directly through that secure email service. If you believe you have a medical emergency, you should go immediately to the nearest hospital emergency room.